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Account and Data Deletion

There are two ways to delete your Netlik account and personal data:

1. From within the app (recommended): Menu → Settings → Account deletion request. After verification, your request is processed automatically at 01:00 (Europe/Istanbul) on the first night following the request. A verified request may also be processed earlier by the authorized administrator with fresh Authenticator verification. The 30-day period in the applicable law is not a waiting period; it is the maximum time for responding to an application.
2. If you no longer have access to the app:send an e-mail with the subject "I want my account deleted" from the e-mail address registered to your account to netlikapp@gmail.com. The request must come from your registered address; additional identity verification may be requested for security.

On deletion your credentials and directly identifying profile information are deleted: name, e-mail address, phone number, profile image, device notification identifiers and your in-app notifications. Your personal journal and your private files are deleted; sign-in is permanently disabled and the account cannot be reactivated.

Coordination records the two parents created together are not deleted. They belong to the other parent as well; deleting them at one party's request would destroy that parent's own history and the record they may rely on in a legal dispute. Your name in those records is replaced by a fixed label. We state plainly that this is not anonymisation: the record stays attached to the same participant identifier and, in a two-person family space, the other parent continues to know whose record it is. What we perform is what the law calls pseudonymisation.

Shared records are retained for as long as the family space is active. When the last remaining full-access parent also deletes their account the purpose of retention ends, and the records are deleted in full 2 years after that date. If an active legal hold exists, only the limited data required by that obligation is preserved for the relevant scope and duration. Deletion evidence is retained for at least three years, and an automatic service notification is sent to your registered e-mail address when the operation completes. Details: KVKK Privacy Notice.

Support and application e-mail: netlikapp@gmail.com