Terms of Use
Effective date: 21 August 2026 · Version: v10
Convenience translation: This English version is provided for convenience only. The Turkish original ("Netlik Kullanım Şartları") is the governing text; in case of any conflict, the Turkish version prevails.
These Terms of Use (the "Terms") govern the use of the Netlik application and the https://www.netlikapp.com website provided by Mustafa Uğur Serez, a natural person (the "Operator" or "we"). By signing up for or using the App, you accept these Terms.
1. Description of the service
Netlik is a coordination tool that helps parents (living together, living apart or divorced) and other people responsible for a child's care (invited caregivers such as guardians, grandparents or childminders) manage the child's calendar, handovers, messaging, expenses, documents, decisions and disputes within a shared and permanent record system.
2. Not legal advice
Netlik does not provide legal advice and does not create an attorney-client relationship. No content, template or suggestion in the App may be construed as legal advice. The legal status and evidentiary value of records created in the App are at the discretion of the competent authorities, courts and legal professionals; Netlik gives no guarantee in this regard.
Netlik is a neutral tool for communication and coordination between parents. The Operator is not a party to custody, visitation, alimony or similar disputes between parents, does not take sides, and cannot be held responsible for disagreements between users.
3. Account and eligibility
You must be at least 18 years old to use the App. No account can be created in a child's name; "child mode" is a restricted view on the parent's own device and remains the parent's responsibility. You agree to provide accurate and current information at registration and to protect your account credentials. You are responsible for actions taken through your account.
4. Family space and shared records
Netlik provides a flexible family space suitable for parents living together or apart, for single parents, and for other people responsible for a child's care (a limited set of invited people). The family space can also be operated by a single user (single-parent or one-sided use); in that case the steps requiring counter-party approval do not apply and records are kept unilaterally.
Special-category data about a child (health, allergy, blood type, medication notes and the like) can be entered only by users with full parent/guardian authority; other invited caregivers (grandparents, childminders, handover delegates and so on) can access this data with view-only permission and cannot enter or change it. Documents uploaded under the health and legal categories are marked sensitive and are closed to caregivers.
The access scope of caregivers is fixed by the App and cannot be widened by the person issuing the invitation. Caregivers can only view the records needed to care for the child — the calendar and custody plan, the child profile, health and school information, activity and transport details, contact people, handover records and documents not marked sensitive — and cannot create or change any of them. They cannot access the parents' messages to each other, expense records, decision requests, dispute records, generated reports or audit logs.
By accepting an invitation and joining the family space, every user is deemed to have separately approved these Terms and the KVKK Privacy Notice; the invitation flow is not completed without that approval.
Coordination records you add to the family space (messages, expenses, decisions, handovers, disputes, documents — those you have not marked as private) can be seen by the other parent. Sent messages and completed transaction and response history are permanent. For requests such as expenses, decisions and disputes, the requester may update or withdraw their own request before the other party's final action and where the App allows it; the audit trail of changes and responses is preserved. The party who opens a record cannot approve, reject or mark their own request as resolved; counter-party actions such as acceptance, objection, rejection and resolution can only be taken by the other party.
4/A. Uploading a protocol or court decision
You can upload your divorce settlement protocol or court decision and start an extraction. Only you initiate this action, and when you do, the entire document is transmitted to the AI provider; no single section is filtered out and sent on its own. The extraction looks for custody and visitation schedule, support payments, expense sharing, school, school transport, activities, handovers, health decisions, emergencies, checklists, day swaps, authorised persons, travel consent and contact schedule. Provisions falling under none of these headings are not converted into structured data.
The extraction is shown to you as a summary first and is written into your records and calendar only if you approve it. Automated extraction can be wrong; the summary is informational only and, in case of a dispute, the official or certified text of the document prevails. Extracted information is presented neutrally; Netlik produces no automatic notification, scoring or flagging accusing one party of a "breach" against the other.
4/B. Document bridge
To request a document from a third party who is not a Netlik user (a school, doctor or lawyer, for example) you can generate a single-use, time-limited link. You deliver the link to that person; Netlik does not send them an e-mail or SMS. The masked IP address and truncated browser information of whoever opens the link are recorded as evidence of the upload. You are responsible for whom you share the generated link with and for the lawfulness of the document that person uploads.
5. Professional access
You may invite professionals such as a lawyer, mediator or psychologist to your family space with the duration, scope and permissions you define. You can suspend or revoke granted access at any time. A professional's use of the records is subject to their own professional responsibility.
6. Acceptable use
You may not use the App for unlawful purposes; to process another person's personal data without consent; or to harass, threaten, or create misleading records. Attempting to defeat system security, reverse engineering and automated data collection are prohibited.
Reporting inappropriate content. Inside the App you can report a message, a document or a person to us. Child-safety and threat reports are reviewed within 24 hours, others within 3 business days. After review the content owner may receive a warning; the outcome is communicated to the reporting person in every case. No one else in the family is informed about the report.
Why there is no blocking. In Netlik one parent cannot block the other. Unilaterally cutting communication creates a gap in the shared record, and is itself the problem the App exists to solve. Reported content is not deleted either; the integrity of the record is preserved and an abusive message remains in place. If someone is in immediate danger, the competent authorities must be contacted; Netlik is not an emergency service.
7. Your content
You own the content you upload (messages, documents, notes) and you are responsible for its lawfulness. You grant us only the limited usage rights necessary to provide the service (storage, transmission, backup, display).
7/A. Optional AI and OCR tools
The calm-language suggestion, expense receipt OCR, and protocol or court-document extraction tools operate only when you initiate the relevant action. Only the draft text, receipt or document you select, together with the context necessary for that action, is transmitted to the provider; your full message history or child profile is not sent automatically.
Outputs from these tools are suggestions or pre-filled results. You are responsible for checking their accuracy and suitability before using or saving them. AI output is not an automated decision, definitive finding, legal advice or medical advice, and its accuracy is not guaranteed. Data processing and cross-border transfer details are set out in the Privacy Policy and KVKK Privacy Notice; the current list of service providers is published at https://www.netlikapp.com/en/sub-processors.
8. Subscriptions and payments
Some features are subject to a paid subscription. Purchasing, billing, renewal, subscription management, cancellation and refund processes are handled through the store where the transaction was made (Google Play or Apple App Store) and the related store account, under the store's terms. Subscriptions renew automatically at the end of each period unless you cancel from the relevant store account. Prices are shown in the App and may change; changes do not affect the fee for the current period. Subscriptions can only be purchased through the mobile App; purchase and restore are not available in the browser version.
9. Service level and limitation of liability
The App is provided "as is"; uninterrupted or error-free operation is not guaranteed. The service may be temporarily interrupted due to required maintenance, updates, third-party infrastructure and store services (hosting, notifications, app stores, etc.) or force majeure. Reasonable efforts are made to back up data; however, the user remains responsible for keeping the originals of important documents. To the maximum extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is limited to the subscription fees you paid in the last 12 months. For free (Basic) users who have never made a payment, there are no subscription fees paid and this cap is therefore zero. These limitations do not remove liability for intent or gross negligence, nor the mandatory rights of consumers.
The protections and limitations in this section also apply for the benefit of the Operator's employees, developers, contractors and service providers.
Evidence agreement: The parties accept that, in disputes arising from these Terms, the Operator's system, transaction and server records constitute conclusive evidence within the meaning of Article 193 of the Turkish Code of Civil Procedure (HMK).
10. Indemnification
The user agrees to indemnify the Operator and the persons listed in Section 9 against all claims, damages and reasonable litigation costs arising from the user's violation of these Terms, the law or third-party rights (including uploading unlawful content or processing another person's data without consent).
10/A. App stores
The App is distributed via Google Play and/or the App Store. The store operators (Google, Apple) are not parties to these Terms; the sole addressee of service-related claims is the Operator. The relevant store's own terms and refund/cancellation rules remain reserved.
11. Termination
You may initiate an account deletion request from within the App at any time; a verified request is processed automatically in the first 01:00 Europe/Istanbul run following the request, and a service notification is sent to the registered e-mail address when completed. An authorized administrator may process the request earlier with fresh two-factor verification. The 30-day period for data protection applications is a maximum response time, not a waiting period. We reserve the right to suspend or terminate accounts in case of violation of the Terms. An active legal hold only preserves the necessary, explicitly selected limited data for the relevant period; it does not prevent the deletion/anonymization of other data and the closure of account access. Deletion/anonymization evidence is retained for at least three years.
12. Changes
When we make material changes to the Terms, we will present the new version for your acceptance in the App. The current version is published at https://www.netlikapp.com/en/terms.
13. Governing law
These Terms are governed by the laws of the Republic of Türkiye. In disputes, the bodies designated by law have jurisdiction, including the consumer arbitration committees and courts competent by law for consumer transactions. Your statutory rights as a consumer remain reserved.
Contact: Mustafa Uğur Serez · Liman Mahallesi, 23. Sokak, No: 2/5, Konyaaltı/Antalya/Türkiye · netlikapp@gmail.com